Tele Mental Health

Ontario’s new Tele-Mental Health Service has launched on April 1st 2014 and all publicly funded health professionals who work with children and youth will now be able to refer to this service.  This includes all professionals who work in Child and Youth Mental Health Agencies, School Boards, Hospital Out-Patient Programs, Family Health Teams, Health Access Centres, Friendship Centres, Youth Justice, Nursing Stations, and any other community based agencies that provide child and youth mental health services.

The Tele-Mental Health Service uses existing videoconferencing technology to provide access to specialized mental health consultations (Tele-Psychiatry).

This new service is a consultation based model with access to specialized mental health consults provided by three Hubs: The Hospital for Sick Children, The Children’s Hospital of Eastern Ontario (CHEO), and the Child and Parent Resource Institute.

Six Coordination Agencies are responsible for coordinating access for six Service Areas.

Three Service Areas are dedicated to general population service providers; and three overlapping

Service Areas, are dedicated to First Nation, Métis, Inuit and urban Aboriginal service providers.

The six Tele-Mental Health Coordination Agencies are:

  1. Hands the Family Help in North Bay/Parry Sound;
  2. Woodview Mental Health and Autism Services in Burlington;
  3. Algoma Family Services in Sault Ste. Marie;
  4. Southwest Ontario Aboriginal Health Access Centre in Chippewas of the Thames First Nation/ Muncey;
  5. Dilico Anishinabek Family Care in Fort William First Nation; and
  6. Weechi-it-te-win Family Services in Fort Frances.

These agencies are also responsible for outreach, partnership development and organizational support.

Weechi-it-te-win Family Services Inc., as the Tele-Mental Health Services Coordinating Agency, will facilitate access to specialized mental health consultations.  Tele-Mental Health Services Coordinating Agencies do not provide direct mental health services to children and youth which continue to be the responsibility of the referring service provider.  The referral process for Tele-Mental Health includes a “Service Readiness” review, which entails screening, assessment and prioritization of referrals.

ARLENE TUCKER - Weechi-it-te-win Tele-Mental Health Coordinator

Arlene comes with background experience and education in pharmacy.  She is also experienced in working with youth in a Children's Residence, as well several other administrative positions.  We are happy to Welcome Arlene Tucker to the Nanaandawewenin Team.


Tele-Mental Health Service Coordinator, Service Area 6
Weechi-it-te-win Family Services Inc.
Ph:  807-274-3201 extension 4056
Fax: 807-274-8336

Referral Process

  1. Tele-Mental Health Services Referral is completed by the Community Service Provider and then faxed, or emailed to the Tele-Mental Health Services Coordinator.
  2. The Tele-Mental Health Services Coordinator will conduct a “Service Readiness Review” and ensure that
    1. A case manager is in place to participate in the consult and implement the recommendations
    2. Ensure that all applicable forms are complete.
    3. Work in partnership (where appropriate) with the community service provider to review alternate local mental health supports, determine that the service will meet the needs of the child/youth, and that it is the most cost effective service available.
    4. Tele-Mental Health Coordinator will then collaborate with the Hospital for Sick Children to determine which Child Psychiatrist will be consulting with the client.
  3. The THMS Coordinator will send the offer of the consult appointment to the appropriate agency and Case Manager.
  4. Tele-Mental Health Services consult will take place 1-3 weeks later (approximate wait time) at the Ontario Telemedicine Network (OTN), or local access site that is closest to home as possible.
  5. The coordinator will send consult note to the case manager, and then follow-up as appropriate to review consultation recommendations and to determine if further consultation is required.

For More Information:

Tele-Mental Health Service Coordinator
Weechi-it-te-win Family Services Inc.,
P.O. Box 812
Fort Frances, ON P9A 3N1
Phone: 807-274-3201 ext. 4056
Fax: 807-274-8336


Referral Form

Consent Form

Follow up Form

Program consult consent for client

Video conference for youth

Youth Info Sheet

Unite Interactive